Beautiful train cabin with impeccable customer service. They are always in constant email contact with me throughout our booking and even after. The cabin in charge made an effort to visit us during our check in. Toilet was clean, with toilet rolls. USB charging port works too. If you have those squarish type of luggage, do note that it will not fit underneath the bed. Mrs. Nguyen is the epitome of great customer service on email! There will be a food/drink cart going around.
Review link: https://www.tripadvisor.com/ShowUserReviews-g311304-d25070205-r873988748-VIC_SAPA_TRAIN-Sapa_Lao_Cai_Province.html