“We recently travelled to Sapa on the Vic sapa train. We booked the train directly at vicsapa.com and everything went smoothly. After the payment, the train staff sent us a train voucher through email. We were welcome with the train tickets on hand when we arrived at the train station in Hanoi. The staff were very friendly and took us to our cabin with the luggage. The cabin was much more than our expectation. We had our own 2 berth cabin with fruits, drinks, snacks and amenities kits. The cabin was compact but comfortable and intimate. The beds are very comfortable and although it is quite bumpy ride at times but we slept very well. The bathrooms are quite clean and well-maintained too.
We believe it is not cheap for a train ride (2 bed cabin) but it worth and a great experience for us in Vietnam. We definitely recommend this train to our friends.” – JenH